Sortle.io Terms of Service

1. Agreement and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you and Sortle.io ("we," "our," "us," or "Company") regarding your use of the Sortle.io website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Service.

2. Description of Service

Sortle.io provides a Pokemon Trading Card Game (TCG) inventory management platform that includes:

• Card scanning and recognition technology
• Collection tracking and valuation
• Marketplace integrations (eBay, Shopify)
• Inventory management tools
• Data export and synchronization features

3. Eligibility and Account Registration

3.2 Account Creation

To use our Service, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

4. User Responsibilities and Conduct

4.1 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You will not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users
• Use automated tools to access our Service without permission

5. Privacy and Data Protection

5.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains:

• What information we collect
• How we use and protect your data
• Your rights regarding your personal information
• Compliance with applicable privacy laws

6. Marketplace Integration Terms

6.1 eBay Integration

When connecting to eBay:

• You authorize us to access your eBay account data
• You remain responsible for all eBay listing activities
• eBay's terms and policies continue to apply
• Account deletion/closure is handled automatically per compliance requirements

6.2 Third-Party Platform Responsibilities

You acknowledge that:

• Each marketplace has its own terms and policies
• We are not responsible for third-party platform actions
• Integration may be suspended due to platform changes
• You must maintain compliance with all platform requirements

7. Subscription and Payment Terms

7.1 Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing:

• You agree to pay applicable subscription fees
• Billing cycles are clearly disclosed at signup
• Features may vary between subscription tiers

7.2 Refunds and Cancellations

• Cancellation: You may cancel your subscription at any time
• Refunds: Governed by applicable consumer protection laws
• Pro-rata refunds: May be provided for annual subscriptions in certain jurisdictions

8. Disclaimers and Limitations

8.1 Data Accuracy

While we use commercially reasonable efforts to provide accurate information:

• Card valuations are estimates and may not reflect actual market value
• OCR scanning may contain errors
• Third-party data may be incomplete or outdated
• You should verify important information independently

8.2 Investment Disclaimer

Our Service is for informational purposes only and:

• Does not constitute investment advice
• Card values may fluctuate significantly
• Past performance does not indicate future results
• You should consult financial advisors for investment decisions

9. Account Termination and Data Deletion

9.1 Voluntary Termination

You may terminate your account at any time by:

• Using the account deletion feature in Settings > Data Management
• Contacting our support team
• Following the data deletion procedures in our Privacy Policy

9.2 Data Deletion Timeline

Upon account termination:

• Personal data deleted within 30 days
• Backup data removed within 90 days
• Legal compliance data retained as required by law
• Export data available for 30 days before deletion

10. Jurisdiction-Specific Provisions

10.1 Australian Consumer Law (ACL)

For Australian users:

• Consumer guarantees under ACL cannot be excluded
• Remedies for major failures are specified under ACL
• Unfair contract terms provisions apply

10.2 Canadian Consumer Protection

For Canadian users:

• Provincial consumer protection laws apply
• Cooling-off periods may be available
• Additional warranty protections may apply

10.3 EU/UK Consumer Rights

For EU/UK users:

• Distance selling regulations apply to online purchases
• Right of withdrawal may be available
• Unfair commercial practices are prohibited

10.4 US State Laws

For US users:

• State-specific consumer protection laws may apply
• California residents have additional privacy rights under CCPA
• Some states may have specific arbitration limitations